Effective Date: 21 August 2026
Website: trylog20.com
LOG20 (“LOG20”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or purchase products through trylog20.com (“Website”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared with service providers that help us operate our e-commerce business.
By using our Website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
When you use our Website, create an account, place an order, contact us, or otherwise interact with LOG20, we may collect information such as:
Full name
Email address
Mobile/telephone number
Billing address
Shipping/delivery address
Order and purchase details
Information you provide when contacting customer support
Account/login information, where applicable
Payments may be processed through third-party payment service providers such as Razorpay.
We may receive transaction-related information necessary to confirm and manage your payment and order, such as payment status, transaction reference, payment method and order information.
We do not intend to store complete debit-card, credit-card or banking credentials on our own WordPress/WooCommerce website. Payment information may be collected and processed directly by the applicable payment service provider in accordance with its own privacy and security practices.
When you visit our Website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of visits
Referring pages
Cookies and similar technologies
Website usage and interaction information
LOG20 may use your information to:
Process and fulfil your orders
Deliver products to your address
Confirm payments and transactions
Provide customer support
Communicate with you regarding your orders
Process refunds, replacements or eligible return requests
Manage your customer account
Maintain and improve our Website
Prevent fraud, misuse and unauthorized transactions
Maintain business and transaction records
Comply with applicable legal and regulatory requirements
Understand website usage and improve our products and services
Send promotional communications where permitted and where you have provided the necessary consent or preference
Conduct marketing, advertising and analytics activities
Our Website is built using WordPress and WooCommerce.
When you place an order, information required to process and fulfil the order may be stored within our e-commerce system, including your name, contact information, billing/shipping information, order details and transaction status.
We use this information to manage orders, customer accounts, fulfilment, customer service, refunds and other legitimate e-commerce operations.
Our Website may use cookies and similar technologies to:
Keep the Website functioning properly
Remember certain preferences
Understand how visitors use the Website
Improve website performance
Measure marketing and advertising effectiveness
Provide relevant promotional experiences
We may use analytics services such as Google Analytics to understand website traffic and usage.
Some cookies may be provided by third-party services used by LOG20. You may control or restrict cookies through your browser settings, although disabling certain cookies may affect some Website functionality.
LOG20 may use customer information for legitimate marketing and promotional activities, including:
Email marketing
WhatsApp communications
Promotional messages
Product updates
Offers and campaigns
Advertising and audience measurement
Where required by applicable law, we will obtain the appropriate consent before sending promotional communications.
You may opt out of promotional communications at any time by using the unsubscribe option provided in an email, following the available opt-out instructions, or contacting us.
Please note that transactional communications, such as order confirmations, payment updates, delivery notifications and important account-related messages, may still be sent when necessary to complete your purchase or provide our services.
LOG20 does not sell or rent your personal information to third parties for money.
However, we may share information with trusted service providers when reasonably necessary to operate our business, fulfil your order or provide services to you.
These may include:
Payment gateways such as Razorpay
Shipping and delivery partners
Website hosting and infrastructure providers
WordPress/WooCommerce-related service providers
Analytics providers such as Google Analytics
Email and communication service providers
Marketing and advertising service providers
Customer support and technology providers
Professional advisers, where necessary
Government authorities or law-enforcement agencies where legally required
These service providers may process information on our behalf or independently where their own services and legal obligations apply.
We aim to share only information that is reasonably necessary for the relevant purpose.
LOG20 may work with third-party marketing and advertising platforms to understand campaign performance, reach potential customers and improve our advertising.
Where such services are used, certain information such as cookie identifiers, device information, website activity or other permitted data may be processed by those platforms according to their own privacy policies and applicable laws.
LOG20 does not authorize marketing partners to sell your personal information merely because you have purchased from us.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential where you have created an account on our Website.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Completing orders
Providing customer support
Maintaining business records
Handling refunds and disputes
Meeting accounting, tax and legal requirements
Preventing fraud and misuse
Maintaining security and operational records
When information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymize or securely dispose of it.
Subject to applicable law, you may have rights concerning your personal information, including the ability to:
Request information about personal data we process
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a privacy-related complaint or request
Some information may need to be retained where required by law or where necessary to establish, exercise or defend legal claims.
To make a privacy request, contact us using the details provided below.
Our Website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
Our Website may contain links to third-party websites, services or platforms.
LOG20 is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any third-party service before providing personal information to it.
Payments on the Website may be processed through Razorpay or another payment provider made available at checkout.
Payment providers may independently collect and process certain payment and transaction information according to their own terms, privacy policies and applicable regulatory requirements.
LOG20 does not control the privacy practices of third-party payment providers.
We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, technology or applicable legal requirements.
The updated version will be published on this page with a revised “Effective Date”.
We encourage you to review this page periodically.
For questions, privacy requests or complaints regarding this Privacy Policy, please contact:
LOG20
Website: trylog20.com
Email: vibeabiocare@gmail.com
Phone / WhatsApp: +91 7041887009
Business Address:
A 703 Ganesh Skyline,
Near Aryan Pride, B/H Shayona Tilak-3,
New SG Road, Gota, Ahmedabad,
Gujarat – 382 481, India.
By using trylog20.com, you acknowledge that you have read this Privacy Policy and understand how LOG20 processes personal information as described above.